Shipping policy

This Shipping Policy is issued by  Prime Fairway Tech, the operator of  Prime Fairway Tech.

Effective Date: July 13, 2026

1. Introduction

At  Prime Fairway Tech, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on primefairwaytech.com.

  • Service name Standard Shipping
  • Price Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
  • Total delivery time 6 to 11 business days
  • Destination United States
  • Coverage All products unless a product page says otherwise
  • Processing and delivery times vary by product, supplier, and destination. See Section 4 for details.

2. Shipping Destinations

United States

  • We currently ship within the Continental U.S. (the 48 contiguous states and DC). We do not ship to Alaska, Hawaii, or U.S. territories.
  • We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

  • Standard Shipping Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)

All shipping costs are shown at checkout. There are no hidden fees from us. Sales tax, if applicable, is calculated and displayed at checkout.

4. Order Handling and Delivery Time

Products are fulfilled and shipped directly by our suppliers. Shipping origin, processing time, delivery method, and transit time vary by product, supplier, and destination. Any delivery estimate shown for an item is an estimate, not a guaranteed delivery date. Contact support@primefairwaytech.com before ordering if you need delivery by a particular date. Business days are Monday through Friday, excluding holidays.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

When tracking information is provided by the supplier or carrier, we will share it with you. Contact us for assistance with shipment status or delivery issues.

Insurance

If your shipment is lost or damaged, contact us so we can review the issue with the supplier and carrier and assist with resolution.

6. Order Tracking

Tracking availability and updates depend on the supplier and carrier. If you have not received shipment information, contact support@primefairwaytech.com for assistance.

7. Delivery Issues

Delayed or lost packages

If your order has not arrived by the estimate provided for your item, or you need an update, email support@primefairwaytech.com or call (302) 600-3271.

Marked delivered but not received

  • Confirm your shipping address
  • Check with neighbors or building management
  • Contact us so we can assist with a trace

Damaged packages

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return Policy for details.

  • Return shipping Customer pays return shipping on change-of-mind returns. We cover return shipping for items that arrive defective, damaged, or incorrect
  • Refund timing Refunds are processed within 14 days after we receive and inspect the return, to the original payment method

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

12. Changes to This Policy

We may update this Shipping Policy. Changes take effect when posted on this page.

Thank you for shopping with  Prime Fairway Tech.